Introduction
Welcome to the Faebikes app, provided by ZerotoOne Technologies Pvt. Ltd. ("Company", "we", "us", or
"our"). We value your privacy and are committed to protecting your personal information. This Privacy
Policy explains how we collect, use, and share your information when you use our mobile application
available on the Google Play Store ("App"), and website.
Information We Collect
Personal Information
- Full name
- Phone number
- Address
- User location
- Other personal details (for KYC)
Usage Information
- Device information (e.g., device model, operating system, and unique device identifiers)
- Log information (e.g., IP address, access times, pages viewed, and the page you visited before
navigating to our App)
How We Use Your Information
- Provide and maintain our App
- Process your transactions through our payment gateway, Razorpay
- Show you your closest service hub based on your location
- Provide directions using Google Maps
- Improve our App and develop new features
- Monitor and analyze trends, usage, and activities in connection with our App using analytics
tools
- Log errors and improve performance
How We Share Your Information
- Service Providers: We may share your information with third-party vendors and
service providers who perform services on our behalf, such as payment processing, analytics, and
error logging.
- Compliance with Laws: We may disclose your information to a third party if we
believe that disclosure is reasonably necessary to comply with any applicable law, regulation,
legal process, or governmental request.
- Business Transfers: In connection with any merger, sale of company assets,
financing, or acquisition of all or a portion of our business by another company, we may share
your information with the acquiring organization.
Data Security
We take reasonable measures to help protect your information from loss, theft, misuse, and
unauthorized access, disclosure, alteration, and destruction. However, please be aware that no data
transmission over the Internet or method of electronic storage is 100% secure.
Your Choices
- Location Information: You can stop the collection of precise location
information at any time by changing the preferences on your mobile device.
- Promotional Communications: You can opt out of receiving promotional
communications from us by following the instructions in those communications.
Children's Privacy
Our App is not intended for children under the age of 13, and we do not knowingly collect personal
information from children under 13. If we learn that we have collected personal information of a child
under 13, we will take steps to delete such information from our files as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by
updating the date at the top of this policy and, in some cases, we may provide additional notice
(such as adding a statement to our homepage or sending you a notification).
Cookie Policy
What Are Cookies?
Cookies are small text files that are stored on your device (computer or mobile device) when you visit
a website. They are widely used to make websites work more efficiently, as well as to provide
information to the owners of the site.
How We Use Cookies
- Essential Cookies: These cookies are necessary for the App to function properly.
They enable you to move around the App and use its features.
- Analytics Cookies: We use analytics cookies to understand how you use our App,
improve user experience, and analyze our performance. These cookies may be set by third-party
analytics services like Facebook Pixel and Firebase Events.
- Functionality Cookies: These cookies allow the App to remember your preferences
and settings, providing a more personalized experience.
Managing Cookies
You can control and manage cookies through your device settings. Please note that disabling cookies
may affect the functionality and performance of our App.
Third-Party Cookies
Some cookies on our App may be set by third parties, such as analytics and error logging services. We
do not control these third-party cookies, and we recommend that you check the privacy policies of
these third parties for more information about their cookies and how to manage them.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact
us at:
Faebikes
tech@faebikes.com
Thank you for choosing Faebikes!
