Terms and Conditions

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The Hirer shall abide by the following:
a) The Vehicle shall be used fully complying with the Motor Vehicle laws, rules notifications, and other general laws.
b) The driver of the vehicle will have a valid driving license and a copy of the driving license of the rider will be provided to Fae Bikes.
c) Rider shall follow all safety precautions including wearing of helmet that is mandated under the Motor Vehicle Act. Hirer is aware of the all the rules mentioned in the Motor Vehicle Act and refrain from
i) Ride with more than one person as pillion is prohibited
ii) Use / ride the vehicle under the influence of alcohol/drugs.
iii) Ride while using electronic gadgets like radio/ music, video , camera, phone by the rider or the pillion.
iv) Using vehicles to carry unlawful/ hazardous or prohibited material.
v) Using any fuel other than how it is prescribed for the select model.
d) The Rider shall follow speed limitation, traffic rules or directions of the police or other enforcement agencies. If there is any violation of a traffic rule or any other law such as, over speeding, jumping a signal, riding with two pillions, riding without a helmet, parking illegally etc., the member has to pay all the fines/penalties. If any case is registered by the police authorities against Fae Bikes, being the owner or permit holder of the vehicle, the Hirer has to compensate Fae Bikes all costs, fines and legal fees incurred.
e) If the rider over speeds beyond the limit set as per the traffic rules or any other laws, Fae Bikes shall not protect the hirer from any loss or damage to the vehicle, himself and the third party through the insurance that it has and the hirer shall personally be liable for all the loss or damages caused.
f) Fae Bikes shall also impose a fine of Rs. 500 per breach of speed beyond 80 kmph during the tenure of the ride on the hirer. Fae Bikes shall also have the right to blacklist the rider at its discretion.
g) The Vehicle shall not be used for transportation of goods and should not carry any luggage more than what is stipulated under any provisions of law.
h) The Vehicle shall be returned at the time date mentioned in the Booking form without any damage.
i) If there is any damage to vehicle, Fae Bikes can charge the amount equal to cost of the bike/cost of repairing the bike that is not covered by the Insurance Company and additionally loss of revenue if any to Fae Bikes. In the event of an accident the hirer shall pay the appropriate amount as decided by Fae Bikes. The hirer shall also provide a written statement explaining the incident of the accident along with clear details of the location, time, third party/property damage, police complaints resulting from such accident. The hirer on return of the ride shall provide a crossed cheque in the name of Zerotoone Technologies Pvt Ltd which shall be used to settle the amount that is not approved by the Insurance Company. The hirer shall not issue stop payment request to his banker on such cheque issued.
j) All accidents, damages to vehicle, summons or notices issued by police or by court in relation to acts while the vehicle was under the custody of the Hirer shall be intimated within one Hour of such incident to reservations@faebikes.com. The Hirer shall also report in writing, the entire events in minutest detail regarding the accident. Any police cases shall be reported to Fae Bikes immediately. Any misstatement or concealment is an offence. Fae Bikes shall not protect the hirer with the its insurance if the hirer doesn't follow the above instructions.
k) If any authority has penalized or fined, the driver or the vehicle owner in relation to Rider's usage of the Vehicle or while in his/her custody, the Hirer shall pay the compensation of such penalty awarded by such authority along with legal costs to Fae Bikes
l) The Hirer has verified the condition of the bike before hiring and is satisfied with the condition of the Vehicle. The Hirer shall not hold Fae Bikes or any other person associated, responsible for any loss of life or property due to the condition of the Vehicle.
m) Hirer/ Rider cannot use the vehicle for any type or speed contests or competitions or racing and adventurous activities. You shall not use the Vehicle for Any or all type of stunts causing danger to yourself or to the pillion or fellow travellers/public.
n) Use of the Vehicle in any manner that causing excessive wear and tear to the vehicle parts is prohibited. Fae Bikes shall penalize the hirer if it is found that the hirer has caused excessive wear and tear to the vehicle.
o) Attaching any external fixtures or fittings to the Vehicle is not allowed. You are not allowed to do any repairs, replacement of any item of the Vehicle.
p) Hirer will compensate the company for all damages caused to the Vehicle. In case of accidents to the Vehicle the cost of towing the vehicle from the place of accident to the service station and all other Amounts that are not approved by the insurance company, which includes damage to the property of third party and third party have to be paid by the Hirer.
q) If the accident or damage to the vehicle has caused due to violation of any rules or riding requirements mentioned herein, then the Hirer has to give the entire cost of repair of the vehicle, damages caused to third parties and compensation required to be aid to the victim.
s) Crossing the State Border :The rider is strictly prohibited to cross the state. Incase if the hirer takes the bike out of the state, it shall be considered as theft and police case will be registered.
t) Age limit: Hirer shall ensure that rider has to be at least 18 years of age to ride the bikes.
u) Mechanical failure/breakdown/cleanliness/maintenance during the ride : In case of a breakdown, the Rider/ Hirer has to immediately intimate Fae Bikes about the same and the location and kind of defect. Fae Bikes will send a mechanic or provide a necessary guidance to repair or rectify the fault so that you can get on with your ride as soon as possible. However, Fae Bikes is not assuring a definite timeline for repair, the same is depending on the location of the vehicle and kind of failure of the vehicle, availability of the mechanic, spare parts etc. As mechanical failure is unpredictable and Hirer is hiring the vehicle with complete knowledge that it is susceptible for mechanical failure of breakdown.
v) If not covered by the insurance of the vehicle, Fae Bikes is not responsible for any damage to, loss or theft of, any personal property belonging to Hirer, or for delay due to mechanical failures, accidents due to mechanical failures, regardless of fault or negligence of the vehicle or Fae Bikes.